RETURNS & REFUNDS
Last updated: 2021-03-28
Welcome to Melt it (“Company”, “we”, “our”, “us”)!
We hope that you will be always be satisfied with our products. However in case you are not entirely satisfied, we’re happy to help.
1. Damaged Products
In case you receive a damaged product, kindly inform us immediately for assistance.
2. Returns and Refunds
Kindly note that our products can be returned within 15 (fifteen) days from when you receive the products. A new product may be exchanged for another product of the same value or returned for a refund.
To be eligible for a return, kindly make sure that the product is still in its original packaging, isn’t used or damaged and that you have the receipt or proof of purchase. Requests that do not meet these criteria will not be considered.
Before returning the product, please contact us by email on firstname.lastname@example.org. We will get back in touch and supply a returning address.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
3. Delivery Charges
Any delivery charges incurred in connection with the return of a product are non-refundable. You are responsible for paying any delivery costs and for the risk of loss of or damage to the product during such delivery, both to and from Melt it.
4. Contact us
If you have any questions about our Returns & Refund Policy please contact us by email: email@example.com